play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 9867256397
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection to ensure a strong signal. If you don't receive an OTP after clicking "send", wait for the allocated time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active phone number. If your number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve the issue and grant you access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should resolve any compatibility or functionality issues you were experiencing.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the earnings earned through gaming, and not from bonus amounts collected. This means users can only redeem the money they have won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you've completed and submitted all required KYC details within the app. This includes saving your Aadhar card, linking UPI, and adding your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it's still not resolved after 24 hours, you can contact their care centre for assistance.
Our platform boasts cutting-edge graphics and user-friendly navigation, ensuring a flawless gaming experience from start to finish. We recognize the significance of security and fairness, which is why we've implemented advanced cryptographic technologies and regularly audited RNG systems to guarantee a safe and transparent gaming experience. With our state-of-the-art graphics, players can immerse themselves in a visually stunning environment that's both captivating and engaging. Our intuitive navigation system makes it easy for players to navigate through the platform, accessing features and services with ease. But security and fairness are top priorities for us. That's why we've invested in advanced cryptographic technologies that protect player data and ensure the integrity of our games. Our RNG systems are regularly audited to guarantee that all outcomes are truly random and unbiased, eliminating any possibility of manipulation or cheating. By combining cutting-edge graphics with a commitment to security and fairness, we've created a platform that's both thrilling and trustworthy. Whether you're a seasoned gamer or just starting out, you can trust that our platform will provide a seamless and enjoyable experience from start to finish.
We prioritize the security of our players, providing a range of reliable deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Our commitment to transparency ensures fast and fair transactions at all times. Additionally, our dedicated customer support team is available 24/7 to help with any questions or concerns, ensuring a smooth and enjoyable gaming experience. We understand the importance of safeguarding our players' personal and financial information, and we take every measure to protect it. Our secure servers and advanced encryption technology guarantee that all transactions and data are protected from unauthorized access. Our deposit and withdrawal methods are designed to be convenient and hassle-free, allowing players to easily manage their accounts and access their winnings. Whether you prefer to use a traditional credit card or a cutting-edge cryptocurrency, we have a method that suits your needs. Our customer support team is dedicated to providing world-class assistance, 24 hours a day, 7 days a week. They are trained to handle any issue or question, from account registration to gameplay queries, and are committed to resolving them quickly and efficiently. Whether you need help with a deposit, withdrawal, or technical issue, our team is always available to assist you. At our online gaming platform, we are committed to providing a fair and transparent gaming experience. Our games are regularly audited and tested to ensure that they are functioning correctly and that the outcome of each game is truly random. We also maintain a strict policy of responsible gaming, ensuring that our players are protected from problem gambling. Overall, our goal is to provide a secure, reliable, and enjoyable gaming experience for all our players. We are committed to maintaining the highest standards of security, transparency, and customer service, and we are dedicated to ensuring that our players have a great time playing with us.